Frequently Asked Questions
Find answers to common questions about WattsIQ's smart energy management platform, installation process, pricing, and technical support.
Find answers to common questions about WattsIQ's smart energy management platform, installation process, pricing, and technical support.
Learn about WattsIQ's platform and how it works.
WattsIQ is a Canadian AI-driven smart energy management platform that optimizes electricity consumption through predictive analytics, machine learning, and automation. Our systems help homes, offices, and industrial facilities reduce power waste, lower costs, and minimize environmental impact through intelligent energy management.
WattsIQ employs multiple AI algorithms including Long Short-Term Memory (LSTM) networks for forecasting, gradient boosting for predictions, isolation forests for anomaly detection, and reinforcement learning for optimal control. These systems analyze historical consumption patterns, weather data, occupancy signals, and equipment status to make intelligent decisions about energy use in real-time.
WattsIQ offers solutions for residential homes, commercial offices, retail stores, hotels, hospitals, manufacturing facilities, warehouses, and data centers. Our modular platform scales from single-family homes to multi-building campuses, with configurations tailored to each environment's specific needs.
WattsIQ currently operates across Quebec and Ontario, with comprehensive coverage in Montreal, Quebec City, Toronto, Ottawa, and surrounding regions. We are expanding to British Columbia and Alberta through pilot projects. Contact us to discuss deployment timelines for other provinces and territories.
Questions about installing and configuring WattsIQ systems.
Installation timelines vary by system complexity:
These timelines include assessment, design, installation, commissioning, and training.
No. WattsIQ integrates with existing building systems including HVAC controllers, lighting systems, smart thermostats, and building management systems (BMS). We support standard protocols like BACnet, Modbus, and LonWorks, as well as popular smart home platforms like Google Home, Amazon Alexa, and Apple HomeKit.
Basic requirements include:
Our team conducts a technical assessment during the consultation phase to ensure compatibility.
WattsIQ begins optimizing immediately using general models, but achieves optimal performance within 30 days as it learns your specific consumption patterns, occupancy routines, and operational preferences. The system continues to improve over time by incorporating seasonal variations and changing behaviors.
Information about costs, financing, and return on investment.
Pricing varies based on system complexity and building size. We offer two main models:
Contact us for a customized quote based on your specific requirements.
Average energy reduction across our installations is 28%, though results vary based on:
We provide transparent projections during the consultation phase and performance guarantees for EaaS agreements.
Yes. WattsIQ assists in identifying and applying for utility rebates, government grants, and efficiency incentives available in Quebec and Ontario. We provide application preparation support and compliance documentation to maximize your incentive eligibility.
Support subscriptions include:
Questions about system operation, security, and data privacy.
Yes. WattsIQ implements comprehensive security measures:
See our Privacy Policy for complete details.
Yes. Manual overrides are always available through mobile apps, web dashboards, or physical controls. You maintain complete control over your systems. Preference settings allow customization of comfort ranges, equipment behavior, and optimization priorities. The AI adapts to your feedback and respects your manual adjustments.
WattsIQ systems include local processing capabilities that maintain basic operation during connectivity outages. Pre-learned patterns and schedules continue to function. Once connectivity is restored, the system synchronizes data and resumes full cloud-based optimization. Critical building functions remain operational at all times.
Technical support is available through:
Extended support plans include 4-hour response times for critical issues.
Either party may terminate services with 30 days written notice. Upon termination, you receive your historical data in exportable format (CSV, JSON), cloud dashboard access is discontinued, and hardware may be removed or purchased at fair market value. For EaaS agreements, early termination terms are specified in your contract.
Can't find the answer you're looking for? Our team is here to help. Contact us for personalized assistance with your energy management needs.